About
HeyMugi is a Los Angeles based artist with a love of all things cute and nostalgic. Growing up with a lot of solitary summer vacations with her grandparents in China, she'd spend most of those days collecting cute packaging, watching commercials with cute mascots, and playing virtual pet games. HeyMugi is inspired by the comfort of her imaginative childhood. Each piece created is attached to a character with their own personality and story.
Care
Clay Charms:
These are handmade so will not be as durable as a factory made charm. I recommend attaching them to something that won’t always hit hard objects.
Many people love to attach them to their phone, which is fine and most of the time will last okay :) But you should be sure to be gentle to not sit on them and to place your phone gently on surfaces.
To ensure longevity, some harmless places I hang my charms are on
- curtains
- lamps
- car mirror
- on a necklace especially if you are not doing any heavy activity
- earrings
Avoid submerging in water.
Clothing:
Wash inside out with cold water.
Shipping
- Orders take around 1-3 weeks to ship out from the day it was purchased.
- All orders are packaged as sustainably as possible! Most of the time I use recyclable materials. Occassionally I reuse!
- All items come with tracked shipping except for stickers! They are sent in envelopes with a stamp. If you want your stickers to be tracked, you can add the "tracked shipping" product to your cart when checking out.
Returns/Refunds
- If your order is damaged or lost/stolen during shipping, unfortunately I cannot replace or refund you for your item.
- I do not take returns unless it is the matter of sizing for clothes. Refunds for those returns will be processed after products are returned good as new.